Thank you for choosing Spectra! We are confident that our service is superior to that of all our competitors. One of the reasons for this is because WE CARE! Since 1996 we have been striving to increase our customer’s satisfaction by:
Maintaining regular communication links with our customers.
Responding to customer input regarding the quality of our service.
Constantly measuring and increasing our customer’s satisfaction.
Responding to customer input regarding the quality of our service.
Constantly measuring and increasing our customer’s satisfaction.
Our Mission
Provide a quality service that exceeds that of all our competitors
All of us seek “quality” in our lives. You insist on quality goods and quality services. You strive for quality jobs to provide you’re self and your family with the quality of life you deserve. You have the right to expect only the highest quality service from your cleaning service.
By our nature as a cleaning entity, we are committed to providing total quality in every facet of our service. Our management and our employees are personally committed to maintaining our high standard of service through a process of continuous improvement. We call this process our: “Total Quality Management.” Its purpose is to establish a result-oriented, continuous improvement program throughout our company.
As with any endeavor, our success depends on pursuing our mission with well-defined values, goals and processes by which to achieve it. For us, the opportunity to do an even better job is in challenging ourselves to improve our process of providing services. We feel confident that we will continue to achieve this for many years to come and we truly appreciate being able to service your needs.
By our nature as a cleaning entity, we are committed to providing total quality in every facet of our service. Our management and our employees are personally committed to maintaining our high standard of service through a process of continuous improvement. We call this process our: “Total Quality Management.” Its purpose is to establish a result-oriented, continuous improvement program throughout our company.
As with any endeavor, our success depends on pursuing our mission with well-defined values, goals and processes by which to achieve it. For us, the opportunity to do an even better job is in challenging ourselves to improve our process of providing services. We feel confident that we will continue to achieve this for many years to come and we truly appreciate being able to service your needs.